Privacy Statement

Effective Date: 29 August 2025

www.transfigureit.com.au

Transfigure IT ("we", "our", "us") values your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This statement explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

Contact details – such as your name, email address, phone number, and business information.

Website usage data – including IP address, browser type, pages visited, and cookies.

Service-related information – details you provide when engaging us for IT services, such as account details, system specifications, or support requests.

We only collect personal information necessary for our business activities and services.

2. How We Collect Information

We may collect information when you:

Visit and use our website (including cookies and analytics).

Engage us for IT consulting, support, or related services.

Subscribe to newsletters, updates, or promotional materials.

3. How We Use Your Information

We use your personal information to:

Provide, manage, and improve our services.

Communicate with you about your enquiries or projects.

Send updates, news, or promotional materials (if you have opted in).

Comply with legal obligations and industry regulations.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information:

To trusted third-party providers who assist in delivering our services (e.g., hosting, analytics, or technical support).

If required by law, regulation, or court order.

To protect the rights, safety, or security of Transfigure IT, our clients, or the public.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, modification, or disclosure. However, no internet-based service can be guaranteed 100% secure.

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to improve site performance and user experience. You may disable cookies in your browser settings, but some features may not function as intended.

7. Access and Correction

You have the right to request access to, or correction of, your personal information that we hold. Please contact us at info@transfigureit.com.au for assistance.

8. International Data Transfers

Some service providers we use may store or process data outside Western Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with the APPs.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The latest version will always be available on our website, with the effective date clearly shown.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Statement or how your personal information is handled, please contact us:

Transfigure IT
📧 Email: info@transfigureit.com.au
🌐 Website: www.transfigureit.com.au